SOLUTION

Created a comprehensive Change Management strategy to ensure company-wide awareness and smooth adaptation to upcoming changes

• Facilitated the design, development, delivery, and management of key communications

• Developed scalable, engaging content that is on-brand and easily digestible

RESULTS

• Accelerated end user knowledge to achieve application proficiency

• Designed an engagement campaign, including bi-weekly communications to increase employee adoption

• Communications included multi-language videos, live global training sessions, interactive user guides (IUG), and a change log presented as a newsletter