Asset Management

Manual oversight of laptop hardware and software led to outdated systems and expired warranties, resulting in inflated spend due to software under utilization and lack of hardware inventory

SOLUTION

Implemented ServiceNow’s Asset management module

• Ensured a streamlined and transparent approach to global assets

RESULTS

• $280,000 reduction in spend of unutilized software in first month

• Negotiated vendor contract for new and replacement laptops

• Allowed warranty management and visibility into existing units